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Return Policy
If you are not completely satisfied or if there is a difference with your order,please retain all documentation and packaging and contact us immediately by sending an e- mail or in online.We will then provide you with further instructions.
We only allow a complete refund for items that have problems caused by us.
Returnable Items
Items that can be returned/refunded or exchanged within 30 days of receiving must follow the criteria as below:
Faulty items damaged/broken or soiled upon arrival.
unworn and unused item(s) that have not met your expectation within 30 days of receiving.
Non-Returnable Items
We will not accept returns in the following conditions:
1. Items outside the 30 days warranty time-frame.
2. worn, used or misused items.
Notes: All returns must be authorized by the fzutt Team via the Support Center. Returned item without Return Merchandise Form (RMA) will not be accepted.